Support

Need help or have a suggestion? Email abraham.chen1@gmail.com. You'll usually hear back within a couple of days.

Add the Lock Screen widget

1. Open SubwayNow and pin one or two stations using the pin button on a station.
2. Lock your iPhone, then press and hold the Lock Screen and tap Customize, then Lock Screen.
3. Tap the widget area under the clock, scroll to SubwayNow, and choose Nearest Station, Pinned Station 1, or Pinned Station 2.
4. When iOS asks, allow SubwayNow widgets to use your location.

Add a Home Screen widget

Press and hold your Home Screen, tap Edit, then Add Widget, and search for SubwayNow.

Common questions

The widget says "Open SubwayNow to allow location"

Open the app once, tap refresh, and choose Allow While Using App. Then allow widgets to use location when the Lock Screen asks. You can check both in Settings → Privacy & Security → Location Services → SubwayNow.

The widget is a few minutes behind

iOS decides when widgets refresh, typically every 5 to 15 minutes. Tap the widget to open the app for live times.

A station shows "No trains in the next hour"

The MTA feed has no trains scheduled to stop there, usually because of a service change or overnight work. Check the MTA's service status for details.

Pinned Station 2 is empty

Pin a second station in the app. Stations are numbered in the order you pin them.

Data

Arrival times come from the MTA's public real-time feeds. SubwayNow is an independent app and is not affiliated with the Metropolitan Transportation Authority.